Monday, August 20, 2007

Good Customer Service

Last Saturday night, my wonderful husband, Russell, surprised me with 2 dozen red roses and steak which he made for dinner. A couple days later the roses were looking a little droopy and the edges were brown. That is NOT normal. Ever time Russell purchases flowers from Sam's Club they die within a few days. (Whenever I purchase flowers from Walmart they last me 2 weeks and I didn't do anything differently.) I was in Sam's this weekend and asked told the customer service lady about my roses. She told me to bring them back. I picked Russell up from work and we went to music practice at church (the whole time the roses were in the hot car). We made it back to Sam's with only a few minutes to spare before they closed at 8:30 p.m. They lady was so nice. I couldn't find my receipt which was in my purse the whole time; I just couldn't find it since I was hurrying. She let me exchange them anyway without any questions or being rude. I had such a great experience that I'm going to e-mail their customer service and let them know. So often in retail you never hear positive feedback! Just thought I'd share the good experience.

Friday, August 03, 2007

Is it August or Christmas!?!

Today we received and put out our first Christmas item! The cover of Paula Deen's magazine this month is for the Holiday. Already! It seems like Christmas gets overlooked, but this year I'm glad to see a Christmas magazine BEFORE seeing a Halloween item. It has always bothered me that we go from GETTING (or begging for) candy at Halloween to GETTING gifts at Christmas and overlook GIVING thanks at Thanksgiving. I know this is how our society and retail are, but we need to be thankful. So, I'm being thankful to see a Christmas item. I guess Christmas is just around the corner...

Sunday, July 29, 2007


I had 2 teeth pulled Thursday. The dentist did a great job and it was painless until the numbness wore off! I rested all afternoon and evening Thursday, slept all night Thursday, awoke at 8 a.m. Friday. I had a little breakfast and slept the most of the day as I felt very sick! I got up to take the antibiotic felt even worse wishing I would either throw-up or die!!! I obviously didn't die but did the other and felt a little better. (The pain pill is the same I have for my back except it is a stronger dose and my stomach can't handle it; I can hardly take the smaller dose without throwing up) I slept all night Friday and woke up feeling much better today. I took it easy as I didn't want to overdo it so we could go to the Arbonne Mercedes Benz Presentation tonight for my NVP Shannon. Russell was able to go this time and a friend from work and a couple from church. The couple is very interested in the company and my friend already is a customer. :)

I'm thankful the Lord allowed me to feel up to going tonight. It is neat to see others realize what Arbonne is all about and the difference it can make in their lives and those around them. If you have never heard of the Arbonne opportunity that will change your life or have never used Arbonne's wonderful all natural products let me know. It is a wonderful company that allows you to make more money while giving you more time to spend on what is important to you! Check out the website at

Friday, July 27, 2007

I'm an Aunt

Breanne Paige Smith was born July 19th to Brad & Kelly. Congratulations!! I can't wait to come see her.


Russell's parents came and visited from July 17-24. We went up to Charlottesville early Thursday morning and checked into the Sugar Hallow Inn Bed & Breakfast. It is a nice B&B with beautiful scenery of the Blue Ridge Mountains. Check it out at We ate lunch at Revolutionary Soup. Their Tomato Bisque was superb, and the BLT was the best I've ever had!! Then we walk down the "mall" stopping in 3 or 4 used book stores that Russell and I enjoyed browsing through. Russell purchased a bag full at a great price. Then it was time to head up to Monticello for our tour of Thomas Jefferson's home. For Supper we ate at Zocalo, a South American fusion restaurant. Their Steak is delish! We finished the night using the Jacuzzi at the B&B. In the morning we had a nice breakfast where we met some people from upstate NY. It's a small world. I really enjoyed our trip and wish we could have stayed in Charlottesville longer, but I had to be back for harry potter...which I despise!!!

Sunday, June 24, 2007


Russell and I celebrated our 3rd Anniversary June 12th. My parents left at 6 a.m. We stayed up after saying our sad goodbye and organized some more at our new home. That evening Russell took me out to Todd Jurich's Bistro ( on Waterside Drive in Downtown Norfolk; it was INCREDIBLE!!!! I didn't think it was going to be that expensive and ritzy. We walked in and were greeted immediately (we had reservations which you should make before you go) they took us to a nice booth. Our waiter was great; he was friendly and there when you needed him. Our food was wonderful from the appetizer to the dessert! I would highly recommend it; it is at the top of my list with Ruth's Chris Steakhouse!!! Happy Anniversary Honey I love you so much! Thank you for 3 wonderful years together; I look forward to many more.

Monday, June 04, 2007


Kyle, I hope you have a Happy Birthday!! I wish I could be in NY to help celebrate; we'll have to party when you come. :) I love you so much!!

(Notice my "LITTLE" brother, Kyle, is taller than I am and I had on heals!!!) I'm 16 years older; it's not fair.

Wednesday, May 30, 2007


Barnes & Noble is having a buy 2 DVD's get one FREE sale today until the end of June. If you have a Member card you'll save an EXTRA 10%. Plus, bring in your WEEKLY coupon and save ANOTHER 10-25%!!! Wow, What a Bargain. (Start thinking of birthdays and Christmas.)